Terms of service

Understood. Here are the Terms of Service for "Mahir's Creations," drafted to be clear and comprehensive for an online store selling physical artwork in India.


Terms of Service – Mahir's Creations

Welcome to Mahir's Creations! These Terms of Service ("Terms") govern your use of our website and the purchase of any artwork from us. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.


1. General Conditions

  • Agreement to Terms: By placing an order with Mahir's Creations, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you should not use our website or purchase from us.
  • Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase from our store.
  • Modification of Terms: We reserve the right to update, change, or replace any part of these Terms at our discretion. It's your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. Products and Services

  • Artwork Description: We strive to display the colours and details of our artwork as accurately as possible. However, the actual colours you see will depend on your monitor, and we cannot guarantee that your monitor's display of any colour will be accurate. All sizes are approximate.
  • Availability: All products are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
  • Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices for our products are subject to change without notice.
  • Originality: Unless explicitly stated as a print or reproduction, all artworks listed as "Original" are unique, one-of-a-kind pieces created by Mahir.

3. Orders, Payments & Cancellations

  • Order Acceptance: Your order constitutes an offer to us to buy the artwork. All orders are subject to acceptance by us. We will send you an email confirming your order once it has been processed.
  • Payment: We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  • Cancellations by You: You may cancel an order within 24 hours of placement, provided the artwork has not yet been dispatched. To cancel, please contact us immediately at [Your Contact Email/Phone Number] with your order details.
  • Cancellations by Us: We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or error in your order. If we cancel your order after your payment has been processed, we will issue a full refund.

4. Shipping and Delivery

  • Our Shipping Policy, which outlines processing times, shipping costs, delivery estimates, packaging, and handling of damaged items, is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to our Shipping Policy. Please review it carefully.

5. Returns and Refunds

  • Customer Satisfaction: Your satisfaction is important to us.
  • Return Policy: Due to the unique nature and fragility of artwork, all sales are generally final.
  • Exceptions for Damage: In the rare event that your artwork arrives damaged, please refer to our Shipping Policy regarding reporting damaged items within 24 hours of delivery. We will work with you to find a satisfactory resolution, which may include repair, replacement, or a refund, at our discretion.
  • No Returns for Change of Mind: We do not offer returns or refunds for reasons such as a change of mind, dislike of the artwork after receipt, or minor variations in colour/texture from website images due to screen differences.

6. Intellectual Property

  • All content on this website, including but not limited to artwork images, text, logos, and designs, is the property of Mahir's Creations or its content suppliers and is protected by Indian and international copyright laws.
  • The purchase of an artwork does not transfer any reproduction rights. All rights, including copyright, remain with the artist, Mahir. You may not reproduce, distribute, display, or create derivative works of any artwork or content from this website without explicit written permission from Mahir's Creations.

7. Limitation of Liability

  • Mahir's Creations will not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of, or inability to use, our products or services.
  • In no case shall Mahir's Creations, its owner, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

8. Governing Law

  • These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, specifically the jurisdiction of Lucknow, Uttar Pradesh.

9. Contact Information